本页说明 Truck100（truck100.com）在您使用本站询价、下单及相关服务时，如何收集、使用和保护您的信息。您使用本站服务，即表示同意本政策。
联系信息：您的姓名、公司名称、电话和电子邮箱。
发货与订单信息：提货与收货的地址、联系人及电话，货物信息（品名、件数、重量、尺寸、申报货值），以及订单、费用、提货单和签收等记录。
付款相关信息：您向我们发送的汇款通知、充值与付款记录。
我们只收集提供运输服务所必需的信息。
我们使用您的信息为您核价报价、安排订车与运输、跟踪并通知运输进度、生成提货单等单据、处理账单与收款、处理索赔与投诉、回复您的咨询，以及履行我们应尽的法律义务。
为完成运输，我们会把订单必需的信息提供给实际承运的卡车公司和必要的服务提供商，例如提货与收货地址、现场联系人及电话、货物信息。法律法规要求时，我们可能依法披露相关信息。除此之外，我们不会向无关第三方提供您的个人信息。
我们不会出售、出租您的个人信息，也不会把您的信息提供给无关第三方用于其自身的营销。
本站使用少量 cookies 和浏览器本地存储，记住您的语言偏好（中文 / 英文）等基本设置，帮助页面正常工作；我们不使用 cookies 进行跨网站的广告追踪。您可以在浏览器中清除或禁用 cookies，禁用后个别偏好设置可能无法保存。
订单、单据与账务记录会在提供服务以及履行法律、税务义务所需的期限内保存；超过期限后，我们会将其删除或做匿名化处理。一般咨询邮件会在事项处理完毕后的合理期限内保存。
如需查询、更正或删除您的个人信息，或对本政策有任何问题，请发邮件至客服中心 service@truck100.com，并注明相关订单号（如有）。我们会在工作时间处理并回复。
本政策如有更新，我们会在本页公布；更新后您继续使用本站服务，即视为接受更新后的政策。
This page explains how Truck100 (truck100.com) collects, uses and protects your information when you use this site to request rates, place orders and use related services. By using our services, you agree to this policy.
Contact details: your name, company name, phone number and email address.
Shipment and order details: pickup and delivery addresses, on-site contacts and phone numbers, cargo details (description, pieces, weight, dimensions and declared value), and order, charge, bill-of-lading and delivery records.
Payment-related information: remittance notices and top-up / payment records you send us.
We only collect the information needed to provide our freight services.
We use your information to quote rates, arrange booking and transportation, track and update shipment progress, issue documents such as the bill of lading, handle billing and payment, process claims and complaints, answer your questions, and meet our legal obligations.
To move your freight, we share the order details that are necessary for the shipment — such as pickup and delivery addresses, on-site contacts and phone numbers, and cargo details — with the trucking companies that actually carry the freight and with essential service providers. We may also disclose information where required by law. We do not provide your personal information to unrelated third parties for any other purpose.
We do not sell or rent your personal information, and we do not provide it to unrelated third parties for their own marketing.
This site uses a small number of cookies and browser local storage to remember basic settings such as your language preference (Chinese / English) and to keep the site working properly. We do not use cookies for cross-site advertising tracking. You can clear or disable cookies in your browser; some preferences may then not be saved.
Order, document and billing records are kept for as long as needed to provide our services and to meet legal and tax obligations; after that, they are deleted or anonymized. General enquiry emails are kept for a reasonable period after the matter is closed.
To access, correct or delete your personal information, or if you have any question about this policy, email our Customer Service Center at service@truck100.com and include your order number if you have one. We will handle your request and reply during business hours.
If this policy is updated, the new version will be posted on this page; continuing to use our services after an update means you accept the updated policy.
